Retail Sales Associate
3 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at AutoZone. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a safe and organized store environment.
Key Responsibilities:
- Provide WOW Customer Service by exceeding customer expectations and providing a positive shopping experience.
- Operate cash registers and follow established cash handling procedures.
- Ensure assigned store tasks are completed in a timely manner on assigned shift.
- Follow company policies and loss prevention procedures.
- Maintain a safe working environment, including PPE (Personal Protective Equipment).
- Maintain store appearance and merchandising standards as directed.
- Restock merchandise and ensure it is placed in its respective area.
- Utilize ZNET to help customers locate merchandise or find suitable alternatives.
- Maintain product knowledge and current promotions through AutoZone systems and information sources.
- Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs.
- Utilize OBDII to read codes from customer's automobiles.
- Diagnose automobile problems and recommend solutions.
- Communicate with managers regarding customer concerns and employee matters.
Requirements:
- Applicants must be 18 years or older and have a High School diploma or equivalent.
- Basic knowledge of automotive parts is required.
- Excellent communication and decision-making skills.
- Ability to lift, load, and deliver merchandise.
- Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.
Benefits:
- Competitive pay.
- Unrivaled company culture.
- Medical, dental, and vision plans.
- Exclusive Discounts and Perks, including AutoZone In-store discount.
- 401(k) with Company match and Stock Purchase Plan.
- AutoZoners Living Well Programs for mental and physical health.
- Opportunities for career growth.
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