Retail Sales Associate

3 weeks ago


Chatsworth CA USA, United States AutoZone Full time

Job Summary: We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at AutoZone. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a safe and organized store environment.

Key Responsibilities:

  • Provide WOW Customer Service by exceeding customer expectations and providing a positive shopping experience.
  • Operate cash registers and follow established cash handling procedures.
  • Ensure assigned store tasks are completed in a timely manner on assigned shift.
  • Follow company policies and loss prevention procedures.
  • Maintain a safe working environment, including PPE (Personal Protective Equipment).
  • Maintain store appearance and merchandising standards as directed.
  • Restock merchandise and ensure it is placed in its respective area.
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives.
  • Maintain product knowledge and current promotions through AutoZone systems and information sources.
  • Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs.
  • Utilize OBDII to read codes from customer's automobiles.
  • Diagnose automobile problems and recommend solutions.
  • Communicate with managers regarding customer concerns and employee matters.

Requirements:

  • Applicants must be 18 years or older and have a High School diploma or equivalent.
  • Basic knowledge of automotive parts is required.
  • Excellent communication and decision-making skills.
  • Ability to lift, load, and deliver merchandise.
  • Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.

Benefits:

  • Competitive pay.
  • Unrivaled company culture.
  • Medical, dental, and vision plans.
  • Exclusive Discounts and Perks, including AutoZone In-store discount.
  • 401(k) with Company match and Stock Purchase Plan.
  • AutoZoners Living Well Programs for mental and physical health.
  • Opportunities for career growth.


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