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Diagnostic Imaging Service Specialist
2 months ago
We are seeking a highly skilled Diagnostic Imaging Specialist to join our team at Day Kimball Healthcare. As a Diagnostic Imaging Specialist, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our Diagnostic Imaging department.
Key Responsibilities- Patient Communication: Greet and interview patients, relatives, or patient representatives to gather and record demographic information for various Diagnostic Records and provision of care.
- Telephone Management: Function as the focal communications center of Diagnostic Imaging, answering, screening, and routing all telephone calls.
- Order Management: Interpret and replicate written physician requests into the hospital information system quickly and accurately with minimal supervision.
- Exam Processing: Scan physician orders into the Diagnostic information system.
- Front Desk Operations: Politely receive, greet, and direct patients, visitors, and hospital personnel who arrive in the Diagnostic Imaging department.
- Exam Scheduling: Interview all outpatients and input appropriate clinical history and select exam ordered by physician in the hospital information system to generate computer requisition and maintain accurate billing for all outpatient exams.
- Requisition Processing: Process all incoming computer requisitions for ED and Inpatient DI exams.
- Center Operations: Process all requisitions for Danielson Diagnostic Center and Plainfield Diagnostic Center and submit for radiological interpretation.
- File Maintenance: Maintain accurate files on all Diagnostic Imaging examinations and reports.
- Telephone Handling: Courteously handle telephone requests with respect for confidentiality, route calls, or document accurate messages.
- Document Management: Responsible for accurate filing and maintenance of requisitions received via interoffice mail and fax for all diagnostic exams.
- Report Retrieval: Photocopy confidential patient reports, films, and burn CDs upon request after receiving proper identification and signed requests.
- Film Retrieval: Retrieve films and reports from off-site facilities on a daily basis.
- Multitasking: Multitask at answering phones, greeting patients, inputting orders, and fielding questions.
- Equipment Operation: Operate various office equipment such as PCs, fax machines, scanners, CD burners, and copy machines.
- Education: High School Graduate or GED required.
- Experience: Three to twelve months performing clerical duties or experience in a healthcare office environment preferred.
- Skills: Knowledge of medical terminology preferred. Strong PC skills.
