Client Care Specialist

2 weeks ago


Williamson, West Virginia, United States Ascension Recovery Services Full time
Job Overview

Ascension Recovery Services is seeking a dedicated and experienced professional to join our team as a Client Care Specialist. This role is pivotal in providing comprehensive support to individuals facing challenges related to substance use disorders. Our facility is committed to delivering high-quality care and fostering a supportive environment for our clients.

Mission Statement: We are devoted to offering integrated behavioral health services through evidence-based practices, aiming to empower individuals, families, and communities impacted by Mental Health and Substance Use Disorders.

Vision Statement: As a national leader in the field, we strive to create accessible treatment options for those in need, utilizing a personalized, client-centered approach while collaborating with community partners to ensure a seamless continuum of care.

Position Responsibilities:

  • Assessment and Screening: Conduct thorough screenings and assessments to evaluate the severity of substance use disorders and co-occurring mental health issues, ensuring appropriate care is provided.
  • Care Coordination: Collaborate with medical and clinical teams to determine the suitable level of care for clients based on assessment outcomes.
  • Client Orientation: Facilitate orientation sessions for new clients, reviewing program guidelines and expectations.
  • Case Management: Perform comprehensive case management assessments and assist in developing treatment plans tailored to client needs, working alongside the peer support team.
  • Treatment Planning: Partner with clients to create individualized treatment plans and SMART goals that reflect their unique strengths and preferences.
  • Interdisciplinary Collaboration: Coordinate care with primary care providers, therapists, and other relevant services as outlined in the treatment plan.
  • Client Education: Provide clients with information regarding various treatment approaches and resources available to them.
  • Workplace Values: Uphold the core values of integrity, respect, trust, teamwork, quality, and excellence in all interactions.

Qualifications:

  • Education: A Bachelor's degree in human services or a related field is required; a Master's degree or MSW is preferred.
  • Experience: A minimum of 2 years of experience in case management and assessment is preferred.
  • Certifications: Candidates must possess or be able to obtain a current First Aid and CPR certification within 30 days of hire.


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