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Community Operations Coordinator

2 months ago


Towson MD, United States The Scion Group Full time
Join Our Team as a Community Operations Coordinator
At The Scion Group, we are redefining student living. As a vital member of our team, the Community Operations Coordinator will play a key role in realizing our vision for exceptional living experiences.

Key Responsibilities:
As the Community Operations Coordinator, you will:
  • Support the General Manager in overseeing daily operations and ensuring smooth business functions.
  • Collaborate closely with the Customer & Sales Experience Manager on various initiatives to enhance resident satisfaction.
  • Contribute to the training and development of a high-performing team, fostering a culture of excellence.
  • Manage resident accounts and utility billing, ensuring accurate records and timely communication.
  • Conduct regular inspections of the property to maintain compliance with safety and quality standards.
  • Assist in the planning and execution of annual turnover processes, ensuring all team members are aligned with goals.
  • Prepare financial reports and assist in maintaining delinquency rates below 2%.
  • Address resident concerns promptly and implement strategies to improve overall resident experience.

Qualifications:
We are looking for candidates with:
  • A minimum of 1 year of experience in property management or a related field.
  • Proficiency in Property Management Systems, with Entrata being preferred.
  • Strong organizational skills and the ability to manage multiple tasks effectively.
  • Excellent communication skills to engage with residents and team members.

What We Offer:
At The Scion Group, we value our employees and provide:
  • Comprehensive benefits including dental insurance and learning reimbursement opportunities.
  • A supportive environment focused on staff development and leadership.
  • Opportunities for growth within a dynamic and innovative company.

We are committed to creating inclusive communities and welcome applicants from diverse backgrounds. Join us in transforming the student housing experience into something extraordinary