Sommelier - Balla

We are seeking a highly skilled and knowledgeable Sommelier to join our team at SAHARA Las Vegas. As a Sommelier, you will be responsible for providing exceptional wine service to our guests, promoting our wine list, and ensuring that every guest has a memorable dining experience.

• Knows and executes the service guidelines outlined in the manual with extreme attention to detail.
• Promotes the company's high level of service standards by exhibiting friendliness and a hospitable attitude.
• Possesses knowledge of menu items, ingredients, garnishes, cooking techniques, flavor profiles, and textures.
• Describes menu items and wines as requested.
• Understands and executes the expectations in this manual perfectly.
• Possesses extensive knowledge about the restaurant's wine selection, wine history, processes, and trends.
• Is up-to-date on wine trends, new vintages, and new vineyards.
• Regularly assists in wine trainings during pre-shift and other staff meetings.
• Picks up any incoming wine orders and sorts them into the correct bin numbers.
• Checks any incoming communications from guests and vendors.
• Checks and sets up stations for upcoming service.
• Ensures every station is stocked with wine decanters, bottle coasters, polished wine glasses, and serviettes.
• Ensures staff has accurate 86 list, vintage, and winery knowledge.
• Greets each table reviewing a wine list and assists in ordering by making budget and taste conscious suggestions.
• Presents wine orders to each table and assists servers in refilling wine glasses and taking new wine orders on existing tables.
• Maintains the BTG wine selection and cart and the wine display.
• Performs quality control, addresses storage issues, and informs management of any flawed bottles.
• Assists in maintaining a clean, safe, and health-code compliant restaurant.
• Works as a member of the team, communicating with and assisting team members whenever necessary.
• Assists in drink delivery and food running when necessary.
• Adds charges for wine bottles or corkage fees to guest tickets.
• Greets guests promptly as they enter the restaurant, making a positive first impression.
• Greets guests warmly and sincerely with an honest smile, making eye contact.
• Uses the guest's preferred name at least twice throughout interaction.
• Anticipates guests' needs.
• Ensures additional bottles are ordered for special requests, private parties, and other events.
• Can perform all tableside 'moves'.
• Hand sells to guests while maintaining inclusivity of off-list items.
• Serves as floor supervisor, as needed.
• Performs other duties not listed as requested by management.

Requirements:

• Has at least a Level 1 Sommelier Certificate.
• Has at least five (5) years of gourmet food and beverage service experience.
• Must be at least 21 years of age or older.
• Ability to obtain a valid Nevada Alcohol Awareness Card and Nevada Food Handler Safety Training Card.
• Has strong interpersonal, communication skills and hospitality driven attitude.
• Must be polished, professional, friendly, dynamic, and able to multitask and take initiative in a VIP driven and guest service focused environment.
• Able to move throughout the restaurant(s) during assigned shift.
• Able to be on their feet for extended periods of time.
• Able to present themselves in a professional manner.