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Fitness Enthusiast

2 months ago


Tustin, California, United States Orangetheory Fitness Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Fitness Enthusiast. As a key member of our studio team, you will be responsible for delivering an exceptional customer experience and promoting our fitness services to new and existing clients.

Key Responsibilities
  • Greeting and Engaging with Clients

Welcome and engage with clients as they enter the studio, providing a warm and welcoming atmosphere that sets the tone for their fitness experience.

Presenting Our Concept

Effectively communicate the benefits and value of our fitness services to clients, highlighting the unique features and benefits of our studio.

Front Desk Operations

Provide exceptional customer service at the front desk, handling phone calls, responding to client inquiries, and processing transactions with accuracy and efficiency.

Studio Tours and Introductions

Offer guided tours of the studio, introducing clients to our facilities and equipment, and providing a comprehensive overview of our services.

Working with Trainers

Collaborate with our trainers to ensure a seamless and enjoyable experience for new clients, providing support and guidance as needed.

Sales and Marketing

Identify opportunities to promote our services to clients, using your knowledge of our offerings to upsell and cross-sell our products and services.

Client Support and Retention

Provide exceptional support to clients, responding to their needs and concerns in a timely and professional manner, and working to retain their loyalty and satisfaction.

Studio Maintenance and Organization

Ensure the studio is maintained in a clean and organized state, adhering to our high standards of cleanliness and safety.

Requirements
  • Passion for Fitness

A genuine passion for fitness and a desire to help others achieve their health and wellness goals.

Excellent Communication Skills

Strong verbal and written communication skills, with the ability to effectively engage with clients and colleagues.

Team Player

A collaborative and supportive team player, with a positive attitude and a willingness to go above and beyond to achieve our studio's goals.

Flexibility and Availability

Availability to work a variety of shifts, including mornings, afternoons, and evenings, and flexibility to adapt to changing circumstances and priorities.

What We Offer

We offer a competitive hourly rate of $17.00, a dynamic and supportive work environment, and opportunities for professional growth and development.