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Customer Service Representative

2 months ago


Los Angeles, California, United States alliant_commercial_realty_services Full time
Job Summary

We are seeking a highly skilled and organized Receptionist to join our team at Alliant Commercial Realty Services. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing incoming calls and emails, and ensuring the smooth operation of our front desk.

Key Responsibilities
  • Customer Service: Greet and direct vendors, customers, and other visitors in a professional and friendly manner.
  • Communication: Answer, screen, and route incoming calls, take messages when callers do not want voice mail, and manage emails and faxes from clients and vendors.
  • Administrative Support: Provide clerical support to staff, set and complete task reminders in Outlook, and notify employees when customers and visitors arrive.
  • Logistics: Receive and disburse incoming packages, and page employees or other personnel when necessary.
Requirements
  • Education: High school diploma or equivalent combination of experience and education.
  • Experience: Minimum of 2 years related work experience.
  • Skills: Excellent communication skills and telephone etiquette, capable of dealing with the public and employees on a professional and friendly basis, good planning, organizational, and prioritization skills, and basic knowledge of MS Windows, Word, and Excel.
What We Offer

We are proud to provide comprehensive, high-quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.