AV Engineer

4 days ago

Los Gatos, California, United States Netflix Full time
AV Engineer - Operations Specialist

Netflix is seeking a highly skilled AV Engineer to join our Operations team. As an AV Engineer, you will be responsible for managing the global conference room AV experience, ensuring seamless technology experiences for our employees.

Key Responsibilities:
  • Manage the global conference room AV experience, including installation, maintenance, and troubleshooting of AV equipment.
  • Collaborate with the support team to identify and eliminate friction or inefficiency in AV Systems.
  • Install and maintain audio visual equipment, including display devices, projectors, televisions, camera systems, video teleconferencing systems, microphones, and speakers.
  • Consult with stakeholders to troubleshoot issues and deliver AV requirements.
  • Create, maintain, and effectively communicate documentation and processes to improve user experience and promote self-service.
  • Manage equipment inventory across our Los Gatos campus.
  • Handle vendor management, including tracking and escalating issues as necessary.
  • Act as the site lead to dispatch MSP technicians and foster relationships with key stakeholders.
  • Cultivate the partnership with Google to resolve Google Meet issues and introduce features that enhance the user experience.
  • Refine existing system designs to help create the optimal video conference experience, considering maintenance, scalability, and rapid deployment.
  • Provide technical support to other Engineers across various AV domains (Builds, Events, Studio) when required.
  • Provide live event technical support acting as a member of the AV crew, providing pre-production through post-production and operating production equipment.
  • Help with commissioning and handover of all new conference, specialty, studio, and event spaces in Los Gatos.
  • Promote cross-functional partnerships with Netflix teams working in-region.
  • Be open to both international and domestic travel.
Requirements:
  • Experience supporting and managing vendors in corporate and studio AV environments.
  • Proficiency with Enterprise VC solutions (preferably Google Meet, but also Zoom, Microsoft Teams, Bluejeans, Cisco Telepresence, etc.)—both hardware and software, and administrative fleet management.
  • Experience with AV integration on the integrator and/or corporate side, with a focus on the physical installation.
  • Experience designing and building meeting spaces from the ground up, including acoustics, lighting, and technology, is a plus.
  • Experience operating and supporting live events (corporate, hospitality, or other major event venues).
  • Capability to configure and troubleshoot audio and video equipment in corporate settings or during live events.
  • Understanding of networking technology, video transmission over networks, and audio/video signal flow.
  • Experience working with Crestron equipment, audio DSP's, and Dante/AES microphone systems.
  • Demonstrated project management experience with large projects, strong organizational skills, and ability to maintain and create standards.
  • Proven ability to work independently with minimal supervision; must be a self-motivated self-starter capable of implementing ideas and owning work.
  • Experience in collaborating with and managing a variety of vendors, suppliers, and integrators.
  • Ability to prioritize tasks and projects, forecast upcoming project and business needs.
  • Ability to adapt quickly to new technologies and implement them in a fast-paced environment.
  • Experience building and maintaining cross-functional partnerships with internal and external teams.
  • Strong organizational skills and familiarity with inventory management protocols.
  • Proficiency with Google Suite tools.
Benefits:
  • Comprehensive benefits, including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
  • Paid leave of absence programs.
  • Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
  • Full-time salaried employees are immediately entitled to flexible time off.
About Netflix:

Netflix is a unique culture and environment. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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