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Business Operations Analyst
1 month ago
A dynamic and innovative pharmaceutical company, Frink-Hamlett Legal Solutions, seeks a skilled Business Operations Analyst to join their team in Cambridge, MA. This is a long-term, temporary role with a possibility of a hybrid schedule.
Key Responsibilities:
- Collaborate with researchers and management to capture business needs and workflow.
- Participate in global outreach, collaboration initiatives, and projects supporting a diverse and dynamic research community.
- Document business process workflow, including the creation of diagrams to support workflow initiatives.
- Support global stakeholder management processes.
- Engage with business owners, users, and service providers of existing solutions to aid in assessment and planning lifecycle.
- Provide input and data in support of planning, prioritization, and budget process for IT projects.
- Support communication of strategies, ideas, and goals to senior management.
- Participate in the coordination and creation of product/service documentation and training.
- Participate in the creation of foundational service design documentation.
- Special projects as required.
Requirements:
- 2-3 years of Business Analysis experience.
- Bachelor's degree in computer science, engineering, or a related field, or equivalent experience.
- Experience working in the scientific environment, especially one related to drug development, is preferred.
- Practical experience understanding, collecting, and documenting requirements and use cases.
- Ability to enable customer success through thoughtful analysis and communication.
- Strong organizational skills with keen attention to detail.
- Strong interpersonal skills and the ability to function as a trusted advisor and consultant.
- Strong analytical thinking and problem-solving skills.
- Ability to adapt to a fast-changing environment.
Frink-Hamlett Legal Solutions is an equal employment opportunity employer and all applicants will receive consideration for employment without discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, or citizenship status.
