Optical Care Specialist

6 days ago


Bakersfield, California, United States EssilorLuxottica Full time
Job Title: LensCrafters - EyeCare Advisor

At EssilorLuxottica, we're passionate about delivering exceptional eye care experiences. As an EyeCare Advisor, you'll play a vital role in creating a personalized approach to vision care, combining state-of-the-art technology with a human touch.

Key Responsibilities:
  • Deliver exceptional customer service, ensuring every patient feels valued and cared for.
  • Collaborate with Optometrists to provide accurate and thorough patient care, including pre-examination testing and coaching on contact lens care.
  • Utilize clinical and product knowledge to provide guidance on lens selection and care, ensuring seamless execution of the patient experience.
  • Maintain a safe and organized working environment, adhering to HIPAA guidelines and ensuring accurate record-keeping.
  • Stay up-to-date on product knowledge, fashion trends, and industry developments to provide informed recommendations to customers.
Requirements:
  • High school graduate or equivalent.
  • Strong customer service skills, with a focus on internal and external communication.
  • Knowledge of current fashion trends and ability to stay up-to-date on industry developments.
  • Problem-solving ability, with a focus on delivering solutions that meet customer needs.
  • Familiarity with cash registers, computers, and calculators.
  • Organization skills, with a focus on maintaining accurate records and ensuring seamless execution of patient care.
Preferred Qualifications:
  • Previous experience in customer service, retail, and/or optical.
  • Strong interpersonal skills, with a focus on building relationships with customers and colleagues.

EssilorLuxottica is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary range of $17.42 - $24.05, as well as a comprehensive benefits package, including health care, retirement savings, paid time off, and employee discounts. If you're passionate about delivering exceptional eye care experiences, we encourage you to apply.



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