Tow Truck Operator

2 weeks ago

Schenectady, New York, United States IAA Inc Full time
About the Role

We are seeking a skilled Tow Truck Driver to join our team at IAA Inc. As a Tow Truck Driver, you will be responsible for delivering top-notch towing services to our diverse customer base.

Key Responsibilities
  • Safely operate company tow trucks without causing damage to vehicles in tow.
  • Perform pre and post trip inspections to ensure towed vehicles are not damaged.
  • Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements.
  • Collaborate with the IAA Dispatch Team and Tow Supervisor and be a positive influence.
  • Provide excellent customer service.
  • Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
  • Maintain towing equipment and accessories, perform daily inventory.
  • Keep flatbed free and clear of debris, clean up oil and residue to maintain a residue free deck.
  • Fuel trucks daily at end of shift.
  • Route planning and efficiency to maximize daily productivity.
  • Verify information on IAA Tow App to ensure accuracy of assignment including payment methods and required documents.
  • Verify title information when title pickup is required with the assigned vehicle and communicate any discrepancies with the IAA Dispatch Team.
  • Ensure all assigned tow jobs are completed on, or before, the due date.
  • Vehicle check-in by recording and filing information on vehicles assigned to the facility.
  • Detail (thoroughly clean) vehicles to improve their appearance and enhance their value at auction, training provided.
  • Recover keys, license plates, and other information or objects from vehicles at the facility and store them in the appropriate locations at the branch.
  • Train for and operate a front-end loader to move vehicles and other equipment around the IAA facility.
  • Loading and unloading trucks as they deliver or pick up vehicles.
  • Ensure our equipment is fully functional, by performing routine inspections and basic maintenance and ensuring the safe operating condition of the loader.
  • Being responsible for lot inventory of vehicles and parts.
  • Imaging and recording vehicle information, performing vehicle improvements (i.e., shrink wrapping, etc.), and light maintenance in preparation for sale.
  • Remaining calm, alert, and actively avoiding potential safety hazards or situations that may cause damage to property while operating a front-end loader or other heavy equipment.
  • Constantly maintaining a safe work environment by immediately reporting any violations of company policy to a supervisor or manager.
  • Other duties as assigned per business needs.
Requirements
  • Possess a valid Driver's License.
  • Possess valid medical card.
  • Minimum 1-year towing / transport experience.
  • Willingness to work 12-14 hr. shifts including weekend and holidays (this role is overtime eligible).
Competencies
  • Must be attentive and drive with care.
  • Must possess route planning and efficiency skills.
  • Ability to deal with hazards and obstructions when presented.
  • Customer service skills.
  • General mechanical knowledge of trucks and automobiles.
  • Detail oriented.
  • Excellent written and oral communication skills.
  • Must possess knowledge of vehicle drive trains to successfully tow salvage vehicles.
About IAA Inc

IAA Inc, an RB Global, Inc. company, is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.

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