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Parts Sales Specialist
2 months ago
PAPE' MACHINERY, INC. – AGRICULTURE & TURF DIVISION
Are you passionate about delivering exceptional customer service in a vibrant and dynamic setting? If so, we invite you to explore a rewarding opportunity with Pape' Machinery, a leading capital equipment dealer in the West, as we expand our Parts team.
Key Responsibilities:
As a Parts Sales Counterperson, you will engage with customers both in person and over the phone to assist them in obtaining the necessary parts for their machinery. Your daily tasks will include:
- Assessing customer parts requirements using various resources, including literature and software tools.
- Providing recommendations for parts and services based on customer needs.
- Building and nurturing relationships with customers to ensure satisfaction and loyalty.
To excel in this position, you should possess a positive attitude and a strong ability to connect with customers.
Qualifications:
- Self-driven with a proactive approach and attention to detail.
- Ability to thrive in a fast-paced, collaborative environment.
- Prior experience in a parts counter role or relevant mechanical/service background.
- Familiarity with parts inventory management.
- Effective communication skills for engaging with customers both in person and via phone.
- Strong organizational capabilities.
Compensation: Competitive hourly rate based on experience.
Why Choose Pape'?
- Attractive compensation package reflecting your skills and experience.
- Comprehensive benefits including: 401(k) plans with company match, medical, dental, vision, and prescription coverage, flexible spending accounts, life insurance, and disability insurance.
- Generous leave policies: Enjoy vacation time, sick leave, and paid holidays, with additional benefits based on tenure.
- Career advancement opportunities: We prioritize internal promotions and professional growth.
- Stability and reputation: Join a family-owned company with a legacy of over 85 years and a commitment to integrity.
- Extensive equipment inventory: Access to the largest equipment and parts inventory in the region.
- Employee engagement: Benefit from an open-door policy where your contributions are valued.
- Ongoing training: Receive comprehensive training and mentorship to enhance your skills.
Pape' Group maintains a drug-free workplace and requires candidates to successfully complete a pre-employment drug screening.