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Customer Service Specialist

2 weeks ago

Redding, California, United States Dunham's Sports Full time

We are seeking a dedicated Customer Service Specialist to join our team at Dunham's Sports. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, resolving issues, and promoting our products and services.

About Our Mission: At Dunham's Sports, we are committed to delivering a world-class shopping experience to our customers. We believe in building strong relationships with our customers and communities, while promoting a culture of inclusivity and respect.

Job Responsibilities:

  • Provide exceptional customer service and support
  • Resolve customer complaints and concerns
  • Contribute to sales floor activities and promotions

Requirements: Excellent communication skills, ability to work effectively in a fast-paced environment, and strong knowledge of customer service principles.