Senior Client Solutions Consultant

1 day ago


Madison, Wisconsin, United States Applied Tech Full time
Job Overview

The Technical Account Manager role at Applied Tech is a vital position that drives client satisfaction, retention, and growth. This individual plays a crucial role in bridging the gap between Strategic Business Advisors and Technology Strategists in client engagements. The Technical Account Manager will work closely with clients to understand their needs, stakeholders, and business objectives. They will develop strong relationships with clients and stakeholders, maintaining open communication channels and being a voice of the client.

Key Responsibilities:

• Develop an in-depth understanding of clients' businesses, needs, and stakeholders to ensure a strong relationship.
• Establish and maintain open lines of communication with clients and stakeholders based on their needs and expectations.
• Be a strong advocate for clients, continuously monitoring their satisfaction levels and likelihood of recommending Applied Tech.
• Promote and validate the value of Applied Tech throughout ongoing interactions.
• Collaborate with Applied Tech departments and stakeholders to represent and champion clients' experiences, challenges, and needs.

Estimated Salary: $50,000 - $70,000 per year

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