Customer Service Representative
1 week ago
Signature Aviation is a leading global aviation services provider with a presence in over 200 locations worldwide. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our Fixed Base Operations (FBO) network.
Key Responsibilities:- Customer Service: Provide friendly and professional assistance to customers, ensuring their needs are met and exceeded.
- Team Collaboration: Work closely with colleagues to ensure seamless communication and efficient service delivery.
- Task Management: Prioritize and manage multiple tasks simultaneously, including customer transactions, fueling, and other airport-related activities.
- Safety and Security: Maintain a safe and secure environment for customers and colleagues, adhering to company policies and procedures.
- Continuous Learning: Stay up-to-date with company policies, procedures, and industry developments to provide exceptional service and support.
- Education: High school diploma or equivalent required.
- Age: Minimum of 18 years old.
- License: Valid state license required for locations where driving is necessary.
- Background Check: Pass background checks, including criminal and motor vehicle checks.
- Language: Strong verbal and written English communication skills.
- Availability: Ability to work flexible schedules, including nights, weekends, and holidays.
- Medical and Dental Insurance: Comprehensive health insurance plans.
- 401(k) Plan: Employer-matched retirement savings plan.
- Time Off: Paid vacation and sick leave.
- Tuition Reimbursement: Support for continuing education and professional development.
- Employee Assistance Program: Confidential support for personal and professional challenges.
Signature Aviation is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values inclusivity, respect, and professionalism.
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