Coffee and Frozen Beverage Repair Technician

3 weeks ago


Houston, Texas, United States Royal Gourmet House, Inc Full time
About Us:
Royal Gourmet House, Inc has been delivering excellence in the coffee and frozen beverage distribution industry for over 20 years. We are committed to providing exceptional customer service and high-quality products.

Job Description:
We are seeking a skilled Coffee and Frozen Beverage Repair Technician to join our team. As a key member of our team, you will be responsible for delivering strong equipment service, leading customer satisfaction efforts, and managing equipment inventory.

Responsibilities:
  • Equipment Diagnostics and Repair: Diagnose and repair beverage equipment such as coffee, cappuccino, and slushie machines.
  • Customer Support: Resolve customer issues promptly, follow up to ensure satisfaction, and train customers on equipment use and maintenance.
  • Inventory Management: Maintain and organize tools, parts, and equipment on the service vehicle; order parts as needed.
  • Training Operations: Collaborate with the Field Service Manager to onboard and train new service technicians.

Work Schedule:
  • Days: Monday - Friday
  • Hours: 8:00 AM - 4:30 PM

Qualifications:
  • High school diploma/GED
  • Associate degree or appliance repair certification preferred
  • Previous experience as an beverage repair technician is preferred
  • Valid driver's license with an acceptable driving record; ability to drive a service van and lift up to 50 pounds.
  • Excellent customer service skills

Benefits:
  • Competitive salary range: $55,000 - $65,000 per year
  • Ongoing training and development opportunities
  • Opportunities for career advancement


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