Appliance Service Specialist
6 days ago
About Us
Mr. Appliance LLC is the franchisor of the Mr. Appliance franchised system, each independently-owned and operated by an independent franchisee performing services. Our goal is to provide excellent customer service and support to our clients through a network of dedicated professionals like you.
Job Description
We are seeking a highly skilled and motivated Appliance Service Specialist to join our team. As an Appliance Service Specialist, you will be responsible for the quality and efficient installation, maintenance, and repair of appliances and other equipment. You will also develop new customers by identifying opportunities to sell additional work and provide exceptional customer service while demonstrating our code of values of Respect, Inegrity, and Customer Focus.
Key Responsibilities
- Install and maintain home appliances/equipment
- Achieve high levels of customer satisfaction through effective communication and problem-solving skills
- Accurately diagnose and repair appliances/equipment in the customer's home
- Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed
- Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
- Complete invoices, daily route sheets, and weekly reports as required
Requirements
- High school graduate or equivalent
- Valid Driver's License with clean record
- Must be at least 18 years of age
- Proficiency to navigate tablet based technology
- The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
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