Travel Sales Professional

6 days ago


Jefferson City, Missouri, United States Classic Vacations, LLC Full time
Job Overview

As a Travel Sales Specialist at Classic Vacations, LLC, you will play a vital role in helping our clients plan and book unforgettable travel experiences.

Key Responsibilities:
  • CUSTOMER ASSISTANCE
  • Provide exceptional customer service by understanding and addressing customers' travel needs, preferences, and budgets.
  • DESTINATION KNOWLEDGE
  • Stay up-to-date with travel trends and destination information to make personalized recommendations to customers.
  • PRODUCT KNOWLEDGE
  • Be well-informed about travel options, including flights, accommodations, transfers, car rentals, activities, and travel protection.
  • ITINERARY PLANNING
  • Create customized travel itineraries that cater to the unique preferences and interests of individual customers or groups.
  • BOOKING COORDINATION
  • Manage the booking process, ensuring all reservations are accurate and meet customers' requirements.
  • BUDGET MANAGEMENT
  • Help customers find travel options that align with their budgets and provide cost-effective recommendations.
  • SALES AND UPSELLING
  • Promote and upsell various travel services and products to enhance the customer experience.
  • PROBLEM RESOLUTION
  • Address any issues or concerns that may arise and provide solutions to ensure customer satisfaction.
  • CUSTOMER FOLLOW-UP
  • Maintain communication with customers to gather feedback and build lasting relationships.
  • CLIENT RELATIONSHIP MANAGEMENT
  • Cultivate and nurture strong relationships with key clients, partners, and stakeholders.
  • MARTEL RESEARCH
  • Stay ahead of industry trends and competitor activities to inform strategic decisions.
  • Sales Performance Metrics
  • Set and exceed ambitious sales targets, consistently delivering a top-tier performance.
Requirements:
  • EDUCATION
  • A degree in tourism, hospitality, or a related field is a plus.
  • TRAVEL EXPERTISE
  • Strong knowledge of travel destinations, airlines, hotels, and travel products is essential.
  • COMMUNICATION SKILLS
  • Excellent verbal and written communication skills, as well as active listening abilities.
  • CUSTOMER SERVICE SKILLS
  • A customer-centric approach with a focus on meeting customer needs and ensuring satisfaction.
  • Sales Skills
  • Proven sales and negotiation skills, with a track record of meeting or exceeding sales targets.
  • COMPUTER PROFICIENCY
  • Familiarity with travel booking systems and software is an advantage.
  • PROBLEM-SOLVING
  • Ability to handle unexpected challenges and resolve issues effectively.
  • ADAPTABILITY
  • Willingness to work flexible hours, including evenings and weekends, to accommodate customer schedules.
  • ATTENTION TO DETAIL
  • Evaluate all travel arrangements for accuracy and thoroughness.
Salary: $60,000 - $80,000 per year, depending on experience. Bonus incentive also applies. Benefits include medical, dental, vision, 401K, life insurance, LTD, STD, and a physical work environment. Please note that the salary range provided is based on national averages and may vary based on factors such as location, experience, and qualifications.

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