Policyholder Support Specialist

3 days ago


Macon, Georgia, United States State Farm Insurance Full time

About the Job

State Farm Insurance is seeking a dedicated and detail-oriented Customer Service Representative to join our team. This is a rewarding opportunity with an estimated annual salary range of $65,000 - $85,000, depending on qualifications and experience.

Job Summary

The successful candidate will be responsible for:

  • Providing exceptional customer service to policyholders
  • Processing policy applications, renewals, and cancellations accurately and efficiently
  • Handling customer complaints and issues in a professional and courteous manner
  • Maintaining accurate records and reporting customer feedback to management

Requirements

To succeed in this role, you must have excellent communication and problem-solving skills, be able to work independently and as part of a team, and have a strong commitment to delivering high-quality customer service.



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