Car Repair Customer Liaison

1 week ago


Medford, Massachusetts, United States Sentry Auto Group Full time

Job Description:

The Car Repair Customer Liaison will serve as the primary point of contact for customers visiting our service center. This role requires excellent communication skills, a strong understanding of automotive repair processes, and the ability to work effectively in a fast-paced environment.

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Key Responsibilities:

  • Meet with customers to discuss their repair needs, answer questions, and provide estimates
  • Coordinate with technicians to ensure that vehicles are repaired efficiently and effectively
  • Monitor customer satisfaction, responding promptly to any issues or concerns

Requirements:

To be successful as a Car Repair Customer Liaison, you will need to have a high school diploma or equivalent, a valid driver's license, and the ability to pass a background check. Previous experience in a similar role is preferred but not required.

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Salary and Benefits:

This full-time position offers a competitive salary range of $65,000 - $90,000 per year, plus benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.



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