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Retail Store Manager

2 months ago

Desert Hot Springs, California, United States Spectrum Full time
Job Overview

Spectrum is seeking a highly motivated and experienced Retail Store Manager to lead our sales and customer service teams. As a key member of our retail team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Lead and Develop a High-Performing Team
    • Recruit, train, and develop a team of sales and customer service representatives
    • Coach and mentor team members to achieve sales goals and improve customer satisfaction
  • Drive Sales Growth
    • Develop and implement sales strategies to drive revenue growth
    • Monitor and analyze sales performance to identify areas for improvement
  • Improve Customer Satisfaction
    • Develop and implement customer service strategies to improve customer satisfaction
    • Monitor and analyze customer feedback to identify areas for improvement
  • Manage Store Operations
    • Oversee store operations, including inventory management, visual merchandising, and store maintenance
    • Ensure compliance with company policies and procedures
Requirements
  • Experience
    • 3-5 years of sales and customer service experience
    • Proven track record of driving sales growth and improving customer satisfaction
  • Technical Skills
    • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint
  • Abilities
    • Lift up to 35 lbs. and stand for prolonged periods of time
  • Schedule
    • Travel and flexibility to support store hours as business needs dictate
Preferred Qualifications
  • Education
    • Bachelor's Degree or equivalent work experience
  • Management Experience
    • 1+ years of management experience
  • Telecommunications/Wireless Experience
    • 1-3 years of experience in the telecommunications or wireless industry
What We Offer
  • Dynamic Growth
    • The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
  • Competitive Pay
    • Reap the rewards of crushing sales targets with generous commissions, base salary, and lucrative incentives
  • Supportive Teams
    • Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
  • Total Rewards
    • See all the ways we invest in you—at work and in life