Program Director, Instructional Operations Specialist

2 weeks ago

Bakersfield, California, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and experienced Program Director, Instructional Operations to join our team at InsideHigherEd. The successful candidate will be responsible for leading the daily operations of the college instruction office specialist team, providing planning, training, and oversight of associated technologies.

Key Responsibilities
  • Provide leadership and administrative oversight to the college instructional office specialist team.
  • Hire, train, schedule, supervise, and evaluate the work performance of assigned personnel.
  • Lead the selection of enrollment management software platforms and packages, lead implementation efforts, and direct the development of training and support for the software platforms.
  • Assist in the administration of college, district, and regulatory policy with respect to instructional operations (e.g., scheduling, curriculum, assessment, and reporting).
  • Provide leadership in generating staff development opportunities for support staff.
  • Coordinate assigned department planning and operations.
  • Review, assess, and evaluate enrollment management programs and services; recommend and implement approved plans and policies to facilitate and improve outcomes, operations, and programs within areas of responsibility.
  • Act as liaison with District, State, and federal governing bodies regarding assigned programs and practices.
  • Establish and maintain strong, cooperative, and effective working relationships with faculty, staff, students, and community partnerships.
  • Support the coordination of resources of the assigned areas to meet the evolving needs of the college and to accomplish departmental and campus-wide strategic initiatives.
  • Provide regular reports for enrollment management and student success purposes (i.e., data analysis).
  • Serve on College and District committees as appropriate.
Requirements
  • Master's degree from an accredited college/university and two (2) years reasonably related experience.
  • A bachelor's degree and four (4) years reasonably related experience.
  • Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of community college students and employees.
Knowledge and Abilities
  • Knowledge of State and Federal codes, statutes, and regulations that govern California community college student developmental and instructional services.
  • Interpersonal skills using tact, patience, and courtesy.
  • Computer operations/data processing systems.
  • Accounting, budgeting, and fiscal reporting.
Preferred Qualifications
  • Demonstrated leadership abilities.
  • Ability to work as part of a management team dedicated to collaboration and the college goal of integrating instruction and/or student services as a way to create and maintain a supportive student-learning environment.
  • Ability to envision and effectively organize and supervise the day-to-day operation of assigned area.
  • Ability to exercise group leadership skills, which emphasize collaboration, consensus building, conflict resolution, and problem solving in an environment of shared governance.
How to Apply

To apply, please submit your application packet, including a cover letter, resume, and transcripts, to InsideHigherEd. We are an equal opportunity employer and welcome applications from diverse candidates.

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