Housekeeping Professional

2 weeks ago


Plymouth, Massachusetts, United States American Cruise Lines Full time
About the Role

We are seeking a highly motivated and detail-oriented Housekeeper to join our team on board our cruise ships. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of guest staterooms and public areas, ensuring a comfortable and enjoyable experience for our passengers.

Responsibilities
  • Ensure the cleanliness and organization of guest staterooms and public areas, adhering to high standards of quality and attention to detail.
  • Prioritize tasks and manage time effectively to meet deadlines and maintain a high level of service.
  • Provide exceptional customer service, responding promptly to guest requests and resolving any issues in a professional and courteous manner.
  • Collaborate with other departments to ensure seamless operations and maintain a positive working relationship with colleagues.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with industry best practices and company policies.
What We Offer
  • A competitive salary and benefits package, including paid training and certification programs.
  • The opportunity to work on board our modern cruise ships, exploring new destinations and experiencing the thrill of the ocean.
  • A dynamic and supportive work environment, with opportunities for career growth and advancement.
  • A comprehensive training program, including hospitality and customer service skills, to ensure your success in this role.
Requirements
  • High school diploma or equivalent required; prior experience in hospitality or a related field preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to lift, push, and pull heavy objects, as well as stand for long periods of time.
  • Pass a background check and pre-employment drug test.


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