Optometrist Assistant

We are seeking a highly motivated and customer-focused Sales Associate to join our team at National Vision. As a Sales Associate, you will be responsible for providing exceptional customer service, selling and fitting eyewear, and maintaining a clean and organized store environment.

• Meet sales and company objectives by selling and fitting eyewear to customers.
• Provide excellent customer service by answering questions, addressing concerns, and ensuring a positive shopping experience.
• Maintain a clean and organized store environment by adhering to National Vision's standards.
• Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
• Perform insertion and removal training of contact lenses to customers, as permitted by state law.
• Educate clients on proper eyeglass and contact lens care.
• Maintain accurate and organized patient records.
• Notify customers when orders are ready or of any delays.
• Assist customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
• Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
• Diligently maintain the cleanliness of all equipment, workstations, and the overall facility on a daily basis.
• Ensure inventory control and loss prevention procedures are followed at all times.
• Maintain visual merchandising according to Brand and Company Standards.

• 1+ years related experience or training in retail/customer service preferred.
• Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
• In some locations, bilingual abilities preferred.
• Ability to give instruction in a clear and concise manner to customers.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.
• Must have open availability.

At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses, and pride ourselves on the ever-increasing amount of promotions from within.

We offer a comprehensive benefits package, including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more.