Customer Service Associate

4 days ago


Allendale, Michigan, United States Adam Mccluer - State Farm Agent Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Establish and maintain strong relationships with customers through effective communication and follow-up.
  • Provide prompt and accurate responses to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and provide support to colleagues as needed.
  • Self-motivated and proactive in problem-solving.
  • Detail-oriented and able to multitask.
  • Ability to learn and adapt to new systems and processes.

We offer a competitive salary, paid time off, and opportunities for growth and advancement within our agency. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application.



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