Host

1 month ago


Cold Spring, Minnesota, United States NGE Full time

At NGE Texas, we're committed to delivering exceptional experiences for our team, customers, and community. As a Host, you'll play a vital role in creating a warm and welcoming environment for our guests. Your primary responsibility will be to greet guests with a smile, inquire about the number of guests in their party, and seat them at a clean table. You'll also be responsible for controlling the flow of guests entering the dining room, maintaining excellent internal and external guest service, and circulating through the restaurant to coordinate activities with service personnel. Your goal will be to provide fast and courteous service to our guests while ensuring a clean and comfortable store environment.

Key Responsibilities:

  • Greet guests immediately in a friendly manner upon arrival and acknowledge them at departure.
  • Demonstrate a sense of urgency and meet service cycle timing standards.
  • Seat guests at clean, dry tables, utilizing proper seating rotation.
  • Determine and provide for any special needs of guests.
  • Maintain a guest waiting list and adhere to proper seating order procedures.
  • Describe promotions while seating guests and take initial beverage orders.
  • Attend to any other guest needs during the entire dining experience as warranted.
  • Address complaints promptly in a courteous manner and notify the manager of any issues.
  • Maintain proper supply of clean menus.
  • Demonstrate knowledge of station and floor breakdowns.
  • Provide courteous service and be cordial to all team members and guests.
  • Report all accidents and injuries in a timely manner.
  • Comply with all company safety and risk management policies and procedures.

Requirements:

  • Ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Knowledge of restaurant operations and procedures.
  • Ability to work in a team environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A fun and dynamic work environment.

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