Logistics Associate

4 weeks ago

Chicago, Illinois, United States HABITAT FOR HUMANITY CHICAGO Full time
Job Summary

The ReStore Logistics Associate is a critical role that requires a unique blend of logistics, customer service, and teamwork skills. As a front-line ambassador, you will interact with donors and customers, ensuring a positive experience for both parties. Your primary responsibility will be to safely and efficiently operate our truck donation pickups, driving a 16-foot box truck in Chicago and nearby suburbs. You will also be responsible for screening donated items, loading and unloading them from the truck, and maintaining a ready and organized processing environment at the ReStore.

Key Responsibilities
  • Drive a 16-foot box truck with utmost safety and efficiency in Chicago and nearby suburbs.
  • Provide exceptional donor experience while screening heavy volumes of donated items at donor's homes or businesses and loading and unloading items for donors.
  • Ensure all donated items are securely transported, avoiding damaged merchandise to ensure maximum revenue and profit generation.
  • Work collaboratively with the Operations and Experience Teams, and volunteers for the timing, unloading, and loading of the ReStore truck to the processing runway.
  • Ensure all donated items are acceptable and can be processed without undue burden.
  • Responsible for scrap metal disposal and cash handling of receipts and financial donations.
  • Communicate regularly with the Procurement Team while on the ReStore truck.
  • Provide ride-along support on ReStore trucks as needed when not driving.
Requirements
  • Driving experience of 16 to 24 ft box truck.
  • Understanding of safety measures to safely move bulk items to and from vehicles and warehouse.
  • Demonstrate initiative represented by a sense of urgency, energy, enthusiasm, attention to detail, and follow-up.
  • Exceptional work ethic and track record of personal initiative.
  • Quick, sound, and decisive decision-maker in rapidly changing conditions; anticipating, addressing, and solving problems.
  • Current authorization to work permanently in the United States.
  • Valid driver's license.
Preferred Qualifications
  • Familiarity with warehouse equipment, such as hand trucks, dollies, pallet jacks, forklifts, etc.
  • Forklift certification.
  • Technical computer skills in Microsoft Excel, Word, PowerPoint, & Outlook.
Core Values
  • Mission Driven: Mission first. We center neighborhood priorities in our relationships, decisions, and actions to advance our shared goals of affordable homeownership and neighborhood health.
  • Collaboration: We are stronger together. We encourage, welcome, and integrate varied perspectives with intention.
  • Adaptability: We listen and adjust. We are curious about and responsive to change, and innovative in our solutions.
  • Trust: We do what we say we will do. We engage in relationships honestly and with integrity, holding ourselves accountable for our decisions and actions as a reliable partner/presence.
  • Equity: We promote access and opportunity. We value diversity, create inclusive spaces, and tailor efforts to prioritize practices and resources that meet unique needs, disrupting the harm of racism and other systems of oppression.
  • Respect: We listen to foster understanding. We recognize the inherent worth and value of every individual and honor the various gifts, talents, and perspectives each person brings.

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