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Deco Department Manager

2 months ago

Tukwila, Washington, United States Floor & Decor Full time
Job Summary

We are seeking a highly skilled and experienced Decorative Department Manager to join our team at Floor & Decor. As a key member of our leadership team, you will be responsible for driving sales growth, providing exceptional customer service, and leading a team of associates to achieve business objectives.

Key Responsibilities
  • Customer Service
    • Engage customers and provide a quality shopping experience, ensuring store associates provide quality customer service.
    • Strategically merchandize and utilize company guidelines to outline merchandising practices.
    • Ensure store presentation standards are achieved and maintained.
  • Administrative
    • Conduct weekly competitive shops.
    • Communicate pricing and/or inventory issues to the senior team.
    • Analyze and work all business reports to be in the best merchandising, in-stock, and pricing position.
  • Supervisory
    • Ensure maximum scheduling coverage during peak traffic periods.
    • Review and assess the performance of associates on a timely basis.
    • Train, develop, supervise, and define the workload of store associates as appropriate.
  • Store Operations
    • Assist the Chief Executive Merchant in handling store-level human resources or loss prevention issues as necessary.
    • Available to open and/or close the store in an effective manner.
Requirements
  • Three to five years of retail management experience and proven ability to direct operations.
  • Ability to perform in a high-volume, highly complex location.
  • Ability to demonstrate initiative and be a self-starter.
  • Demonstrated proficiency in recruiting, hiring, and training associates.
  • Excellent communication, interpersonal, and analytical skills.
  • Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency.
  • Demonstrated ability to increase the company's overall market share.
  • Must possess excellent customer service skills and work well under pressure.
Working Conditions

While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Physical Work – Ability to exert 30 – 60 pounds of force occasionally, and/or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.