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Sales Representative
2 months ago
The Sales Associate plays a vital role in achieving store sales goals by setting the standard of the Alo experiences & Brand Mission.
This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Responsibilities- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading Alo's initiatives, while optimizing productivity and efficiency.
- Ensure engagement with customers and provide a friendly and easy to shop environment.
- Continue to build the client relationship daily with our customers.
- In partnership with the leadership team, Analyze reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities.
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor.
- Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details.
- Leverages company tools, incentives, and strategies to support meeting store goal.
- Resolve client needs quickly & effectively ensuring customer satisfaction.
- Educates guests and staff on our product, community and culture.
- Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership.
- Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence.
- Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure.
- Support other areas of the business, including Sales and Cashier, as needed.
- Preferred 1+ years prior work experience in a client-centric, sales environment.
- Passion for customer service and delivering exceptional experiences.
- High energy, upbeat and enthusiastic with the ability to integrate fun and work.
- Self-motivated with a desire to achieve results and excel individually, and as a team.
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships.
