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Retail Sales Associate

2 months ago

Auburn, Massachusetts, United States Bath & Body Works Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Bath & Body Works in Auburn, MA. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a positive and high-energy store environment.

Key Responsibilities
  • Customer Service: Provide exceptional in-store shopping experiences, build a highly satisfied and loyal customer base, and gather customer information to support continued engagement.
  • Product Knowledge: Develop a strong understanding of our products, including fragrances, skincare, and home fragrances, and make recommendations to customers based on their needs and preferences.
  • Store Operations: Support product replenishment activities, assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and maintain a positive and inclusive store environment.
Requirements
  • Customer Focus: Thrives in a customer-first retail environment and demonstrates a passion for delivering exceptional customer experiences.
  • Sales and Customer Service Experience: Demonstrated sales and customer service results in a fast-paced environment, with a strong ability to build relationships and drive sales growth.
  • Availability: Availability for varied weekly shifts, including weekend, closing, and peak periods.
  • Communication Skills: Effective communication skills, with the ability to adapt quickly to changing situations and provide excellent customer service.
Benefits
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Merchandise Discount: 40% merchandise discount and free product.
  • Flexible Scheduling: Flexible scheduling to fit your lifestyle.
  • Mental Health Support: No-cost mental health and wellbeing support through our Employee Assistance Program.