Collector, Specimen

2 months ago

Middleburg Heights, Ohio, United States Quest Diagnostics Full time
Job Summary

We are seeking a highly skilled and detail-oriented Collector to join our team at Quest Diagnostics. As a Collector, you will be responsible for providing coverage in the field, ensuring that collections are completed accurately and on time. You will maintain a safe and professional environment for clients and employees, perform specimen collection and processing duties, and follow established practices and procedures.

Key Responsibilities
  • Specimen Collection
    • Collect specimens according to established procedures using DOT guidelines.
    • Complete random and emergency observed urine collections of same-sex clients as needed.
    • Collect specimens for drug screenings and other Quest Diagnostics services.
    • Responsible for completing Chain of Custody (COC) forms and Alcohol Testing Forms accurately.
    • Label specimens as required.
    • Upload, fax, mail COC and Alcohol Testing Form within 24 hours to the appropriate location.
    • Package specimens for transport and ship to the lab indicated on work orders.
    • Ensure the proper forms are used for various collections.
  • Transportation and Logistics
    • Responsible for the safe and timely transporting of specimens, supplies, equipment, and materials to the appropriate destination.
    • Maintain records of each specimen collected. Support Record Deletion process when directed by Management.
    • Provide customer service to clients.
  • Regulatory Compliance
    • Follow DOT Guidelines for Breath Alcohol and Urine collections.
    • Maintain all appropriate collection logs, accuracy logs, calibrations, DOT, and BAT certifications.
    • Correct collection errors within a 24-hour timeframe.
    • Submit accurate time and travel logs as directed by management and on time.
    • Submit accurate expense forms, if applicable, when required.
    • Properly clock in and out for work assignments.
    • Provide travel logs when applicable.
    • Send monthly Accuracy Checks to the designated site location.
  • Professional Conduct
    • Adhere to departmental and company code of grooming, dress code, and lab coat policies; appearing neat and clean at all times.
    • Wear company-issued identification badge at all times during work assignments.
    • Report on time to site within specified guidelines.
    • Communicate appropriately with customers, 24-7, all center, Branch Office, clients, employees, and the general public.
    • Remain polite and courteous at all times.
  • Additional Responsibilities
    • Ensure equipment is neat, clean, and in good repair, taking appropriate action to advise Manager or Supervisor of required repairs and maintenance.
    • Keep necessary supplies on hand and contact the proper website when supplies need to be replenished.
    • Work effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements, and SOPs, advising Manager or Supervisor of any issues or problems as they arise.
    • Answer phone when called to be dispatched by employer.
    • Return missed calls to dispatch even if not available for assignment.
    • Participate on teams and special events when asked.
    • Flexible travel (up to 100-mile radius) and flexible work hours. Maintain dates of availability and dates unavailable as appropriate.
    • All other duties as assigned, within scope of the position.
  • Requirements
    • Must have valid driver's license and clean driving record with access to dependable and insured transportation.

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