Expert IT Engineer

4 days ago


Los Angeles, California, United States K2 Space Full time

Company Overview:

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K2 Space is a leading player in the space industry, and we're looking for talented individuals to join our team. As a Senior IT Support Engineer, you'll play a critical role in ensuring the smooth operation of our IT systems and providing top-notch technical support to our team members.

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About the Job:

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This exempt role offers a competitive salary range of $120,000 - $160,000, plus equity in the company. You'll work on a wide range of projects, from troubleshooting hardware and software issues to implementing new technologies and processes.

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Your Responsibilities:

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  • Provide expert-level technical support to internal users.">
  • Troubleshoot complex IT issues and implement solutions.">
  • Manage multiple projects simultaneously and prioritize tasks effectively.">
  • Develop and maintain detailed records of user support requests and resolutions.">
  • Collaborate with the IT team to implement new technologies and processes.">
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What We're Looking For:

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  • Bachelor's degree in information technology or a STEM discipline, or 3+ years of professional experience in IT support roles.">
  • Strong expertise in desktop support (Windows, macOS, Linux), as well as mobile devices (smartphones, tablets).">
  • Proficient in troubleshooting common enterprise applications (e.g., Microsoft 365, Office Suite, email clients, and remote access tools).">
  • In-depth understanding of network fundamentals, including Zero Trust networking, VPNs, TCP/IP, DNS, DHCP, and network troubleshooting.">
  • Knowledge of Microsoft-related tooling (e.g., PowerShell, Entra ID).">
  • Excellent communication skills with a focus on delivering clear, concise technical support and training to end-users.">
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Our Benefits:

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  • Comprehensive benefits package including unlimited paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks.">
  • Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level.">
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Equal Opportunity Employer:

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K2 Space is an Equal Opportunity Employer; employment with K2 Space is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.



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