Field Supervisor

1 month ago

Beltsville, Maryland, United States Pella Mid-Atlantic Full time
Job Description

Pella Mid-Atlantic is seeking a highly skilled and experienced Field Supervisor to oversee the Installation and Order Verification Program. As a key member of our team, you will work closely with retail sales to improve the quality of Pella installations and customer experience.

Key Responsibilities:

  • Manage installation and order verification capacity to meet customer demand
  • Work with Retail PC team to ensure cost and time effective scheduling of sub-contracted installation teams
  • Maintain the job-site evaluation process to ensure all requirements are being fulfilled and review any discrepancies
  • Oversee the payout system for installations including any back charges
  • Track installation performance by installer, maintain and periodically review with installers
  • Assist the installation team in early identification and formulation of a recovery plan as needed
  • Mediate customer installation concerns--- visit job site to determine appropriate recovery process
  • Communicate effectively, both verbally and in written form, with customers, field installation specialists, installers and sales staff in such a way as to reduce confusion, increase understanding and resolve disagreements
  • May be required to perform order verifications as needed to meet business needs
  • Responsible for the direct supervision of non-exempt team members as assigned. This includes, but is not limited to, selection, training, performance evaluation and development, skill assessment, discipline, payroll reporting, overtime scheduling and all other misc. items that are involved in supervising this group.
  • Responsible for the direct supervision of independent sub-contracted installation crews. This includes, but is not limited to, selection, training, performance evaluation and development and all other misc. items that are involved in supervising this group.
  • Analyzes data to help determine potential future business needs.
  • Provides input and may prepare initial budgetary proposals for assigned cost centers
  • Responsible for influencing customer satisfaction and sales growth by creating an experience for our customers that exceeds their expectations in professionalism, helpfulness and ease.
  • Frequent one-on-one contact with customers, branch sales force, vendors and all internal departments to oversee efficiency and customer satisfaction throughout the organization.

Requirements:

  • Bachelor's degree preferred
  • 5 - 10 years related experience to include supervision of a team
  • Must be able to develop a high level understanding of all Pella products and their applications
  • Must have problem solving abilities and the ability to think on his/her feet in order to appropriately resolve urgent service situations that arise in the general course of business.
  • Demonstrates open communication and the ability to maintain professionalism at all times
  • Works collaboratively and creates a sense of trust and reliability with internal team and customers
  • Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available
  • Seeks out internal experts and utilizes their knowledge
  • Supports change and innovation within organization
  • Focused on details and follow through
  • Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company

Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Powered by JazzHR

  • Field Supervisor

    4 weeks ago

    Beltsville, Maryland, United States Pella Mid-Atlantic, Inc. Full time

    Job Title: Field SupervisorPella Mid-Atlantic, Inc. is seeking a highly skilled and experienced Field Supervisor to join our team. As a Field Supervisor, you will be responsible for overseeing the installation and order verification process, ensuring that our customers receive exceptional service and quality products.Key Responsibilities:Manage installation...

  • Field Supervisor

    2 weeks ago

    Beltsville, Maryland, United States Pella Mid-Atlantic, Inc. Full time

    Job Title: Field SupervisorPella Mid-Atlantic, Inc. is seeking a highly skilled and experienced Field Supervisor to join our team. As a Field Supervisor, you will be responsible for overseeing the installation and order verification process, ensuring that our customers receive exceptional service and that our products are installed to the highest...

  • Field Supervisor

    1 week ago

    Beltsville, Maryland, United States Pella Mid-Atlantic Full time

    Job OverviewPella Mid-Atlantic is seeking a skilled Field Supervisor to oversee the Installation and Order Verification Program. This role involves working closely with the retail sales process to improve the quality of Pella installations and customer experience.The successful candidate will be responsible for monitoring sub-contracted installers,...

  • Field Supervisor

    4 weeks ago

    Beltsville, Maryland, United States Pella Mid-Atlantic, Inc. Full time

    Job Title: Field Supervisor - Installation and Order VerificationPella Mid-Atlantic, Inc. is seeking a highly skilled and experienced Field Supervisor to oversee the Installation and Order Verification Program. As a key member of our team, you will be responsible for ensuring the quality and efficiency of our installation processes, while maintaining a high...

  • Construction Laborer/Field Technician

    1 week ago

    Beltsville, Maryland, United States PURIS Corporation, LLC Full time

    Job Title: Field TechnicianPURIS Corporation, LLC is seeking a skilled Field Technician to join our team. As a Field Technician, you will be responsible for working effectively with supervisors and peers in locating, investigating, and cleaning for the successful rehabilitation and repair of various sewer and stormwater lines.Key Responsibilities:Work...

  • Senior Field Performance Technician

    5 days ago

    Beltsville, Maryland, United States Sunrun Full time

    Job Title: Senior Field Performance TechnicianAt Sunrun, we're committed to transforming the way we power our lives. As a Senior Field Performance Technician, you'll play a critical role in driving our mission forward.Key Responsibilities:Manage and schedule service and warranty-related workCollaborate with the Electrical Foreman, Construction Supervisor,...

  • Production Supervisor

    2 weeks ago

    Beltsville, Maryland, United States WD Advanced Materials Full time

    Job Title: Production SupervisorWD Advanced Materials is a pioneering technology company and market leader in Chemical Vapor Deposition (CVD) diamond growth. We are seeking an experienced Production Supervisor to oversee diamond manufacturing.Key Responsibilities:Provide direction and leadership to the manufacturing team to achieve production targets and...

  • Production Supervisor

    4 weeks ago

    Beltsville, Maryland, United States WD Advanced Materials Full time

    Job Title: Production SupervisorCompany Overview: WD Advanced Materials is a pioneering technology company and market leader in Chemical Vapor Deposition (CVD) diamond growth. Based in the Washington D.C. area, we employ our industry-leading technology to support and develop diamond solutions for Advanced Material settings, with a focus on advancing next-gen...

  • ABA Clinical Supervisor

    2 weeks ago

    Beltsville, Maryland, United States Ally Behavior Centers Full time

    Job Summary:As a Clinical Supervisor at Ally Behavior Centers, you will provide leadership and organizational management in client programming, behavior interventions, staff development, classroom management, and parent training. This role requires a strong understanding of Applied Behavior Analysis (ABA) principles and the ability to lead a team of Behavior...

  • Construction Laborer/Field Technician

    4 days ago

    Beltsville, Maryland, United States PURIS Full time

    Job Summary:This position is responsible for collaborating with supervisors and peers to locate, investigate, and clean sewer and stormwater lines for successful rehabilitation and repair.Key Responsibilities:Work effectively with supervisors and peers on various water and sewer rehabilitation and repair projects.Direct equipment to align, move, and adjust...

  • Production Supervisor

    4 days ago

    Beltsville, Maryland, United States WD Advanced Materials Full time

    Job Title: Production SupervisorCompany Overview: WD Advanced Materials is a pioneering technology company and market leader in Chemical Vapor Deposition (CVD) diamond growth. We employ our industry-leading technology to support and develop diamond solutions for Advanced Material settings, with a focus on advancing next-gen semiconductor, electronic, and...

  • Board Certified Autism Therapist

    1 month ago

    Beltsville, Maryland, United States Verbal Beginnings Full time

    Job OverviewVerbal Beginnings is a leading provider of autism therapy services, seeking a highly skilled Clinical Supervisor to lead our ABA programs. As a key member of our team, you will be responsible for overseeing the implementation of evidence-based treatment plans, supervising a team of therapists, and collaborating with colleagues to achieve optimal...

  • Certified Solar Performance Technician

    3 weeks ago

    Beltsville, Maryland, United States Sunrun Full time

    Job Title: Certified Solar Performance TechnicianSunrun is seeking a highly skilled Certified Solar Performance Technician to join our team. As a key member of our Field Performance team, you will be responsible for performing advanced troubleshooting and complex service diagnosis on solar systems.Key Responsibilities:Organize and lead warranty and service...

  • Interior Plantscape Specialist

    3 weeks ago

    Beltsville, Maryland, United States Rolling Greens Inc Full time

    Job Title: Interior Plantscape TechnicianWe are seeking a skilled and detail-oriented Interior Plantscape Technician to join our team at Rolling Greens Inc. As a key member of our team, you will be responsible for providing exceptional plant care services to our clients in the DC, Maryland, and Virginia areas.Job Responsibilities:Provide quality plant care...

  • Board Certified Autism Therapist

    1 month ago

    Beltsville, Maryland, United States Verbal Beginnings Full time

    Job OverviewWe are seeking a highly skilled and dedicated Clinical Supervisor to lead our ABA programs and provide clinical oversight for a team of therapists and clients. As a key member of our team, you will be responsible for assessing clients, developing treatment plans, and overseeing the implementation of ABA-based treatment programs.About UsVerbal...

  • Lead HVAC Technician

    3 weeks ago

    Beltsville, Maryland, United States Service Experts Full time

    Job Title: Lead HVAC InstallerAt Service Experts, we're seeking a highly skilled and experienced Lead HVAC Installer to join our team. As a key member of our installation team, you'll be responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories.Key Responsibilities:Install HVAC equipment...

  • Production Manager

    4 weeks ago

    Beltsville, Maryland, United States WD Advanced Materials Full time

    Job Title: Production SupervisorWD Advanced Materials is a pioneering technology company and market leader in Chemical Vapor Deposition (CVD) diamond growth. We are seeking an experienced Production Supervisor to oversee diamond manufacturing.Key Responsibilities:Provide direction and leadership to the manufacturing team to achieve production targets and...

  • Maintenance Specialist

    2 weeks ago

    Beltsville, Maryland, United States Compass Maryland Full time

    Job SummaryWe are seeking a highly skilled Maintenance Specialist to join our team at Compass Maryland. The successful candidate will be responsible for performing a wide range of building maintenance and repair functions to ensure the upkeep of our facilities.Key ResponsibilitiesRespond to work orders and complete tasks efficiently and...

  • Manufacturing Technician

    2 weeks ago

    Beltsville, Maryland, United States Cenergy International Full time

    Job DescriptionAs a Manufacturing Technician at Cenergy International, you will play a critical role in the production of integrated products in our loop heat pipe area. This is a craftsmanship role that requires a strong work ethic, attention to detail, and the ability to work in a fast-paced, professional environment.Key ResponsibilitiesProvide technician...

  • Production Manager

    4 weeks ago

    Beltsville, Maryland, United States WD Advanced Materials Full time

    Job Title: Production SupervisorWD Advanced Materials is a pioneering technology company and market leader in Chemical Vapor Deposition (CVD) diamond growth. We are seeking an experienced Production Supervisor to oversee diamond manufacturing.Key Responsibilities:Provide direction and leadership to the manufacturing team to achieve production targets and...