Retail Sales Manager
7 days ago
Norman's Gift Shops, Inc., a leading employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Leader for our location in NJ. We are dedicated to helping people capture their emotions and share them with one another.
About Us:
- We strive to provide a memorable genuine experience to each of our customers.
- Our retail teams are driven to reach store goals while delivering exceptional customer service.
Job Responsibilities
As a Sales Leader, you will be responsible for providing a 'caring team' atmosphere for our customers. You will be the primary resource of knowledge on the sales floor and will need to show initiative, be a team player, and exemplify excellence during every aspect of the customer experience.
Sales Leader Key Responsibilities:
- Infuse our Customer CARE program into the culture of the store by genuinely connecting with the customer, building relationships, and earning their business.
- Meet store specific Crown Rewards program enrollment goals on a consistent basis.
- Assist management in developing and training staff of new products and processes.
- Provide supervision and managerial support in the absence of the store manager and assistant store manager.
- Ability to learn and be efficient with our register system to ensure a positive and pleasant point of sale experience for our customers.
- Utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
- Proactively learn retail product knowledge for all merchandise to use when selling to the customer.
- Maintain and restock displays as directed by store management.
Requirements:
- Prior retail experience with supervisory exposure.
- Prior customer service experience.
- Ability to work a flexible schedule that meets the needs of the business.
- Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
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