Inside Sales Specialist

2 months ago

Rosemont, Illinois, United States emerson Full time

Job Summary:

We are seeking a highly skilled and motivated Inside Sales Specialist to join our team at Emerson. As a key member of our sales team, you will be responsible for facilitating all sales-related processes, offering solutions to meet customer needs, and developing existing and new customer relationships.

Key Responsibilities:

  • Support Regional Sales Manager's efforts in the field.
  • Communicate pricing and availability information and provide basic technical support to sales representatives, distributors, and end-users.
  • Understand and interpret technical requirements for heat trace applications to craft the most effective solutions for our customers.
  • Coordinate the quotation process and generate proposals.
  • Funnel new business leads to sales representatives after prequalifying information obtained from lead generation software.
  • Support customer service activities in collaboration with the Customer Service team and sales representatives including order placement, shipment schedules, expediting, and dispute resolution.
  • Participate in marketing activities such as product launches, trade shows, and email campaigns.
  • Understanding and balancing the wants, needs, and expectations of internal & external partners.
  • Maintaining a positive demeanor and forward-thinking approach while taking constructive action to navigate obstacles or setbacks.
  • Asking the right questions and acquiring information from multiple and diverse sources to accurately analyze situations.
  • Facilitating breakthroughs by integrating diverse views and finding common ground or acceptable alternatives.
  • Delivering clear, problem-focused communication.

Requirements:

  • Relevant work experience in Sales, Engineering or Manufacturing.
  • Proven Technical Inside Sales experience with customer-facing interactions.
  • Ability to interpret electrical concepts & communicate them to customers and channel partners.

Preferred Qualifications:

  • Bachelor's degree.
  • Familiarity with electrical / industrial distribution sales channels.
  • Knowledge of the industrial heat trace market including customers and applications.

What We Offer:

We recognize the importance of employee wellbeing and know that to do your best, you must have flexible, competitive benefit plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership, with a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

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