Team Member
3 weeks ago
Job Location: Elkins, WV
Position Type: Team Member
Salary Range: Undisclosed
Job Responsibilities
- Presents a neat, clean appearance, in company uniform, adhering to our brand's image standards.
- Greets each customer with a smile and a word of welcome or departure, providing exceptional customer service.
- Maintains a clean and safe environment for customers, ensuring a positive dining experience.
- Serves customers according to all company procedures and standards, including food safety and quality control.
Teamwork and Collaboration
- Works collaboratively with fellow employees as part of a team, assisting others when needed.
- Demonstrates a positive and enthusiastic attitude with co-workers, promoting a supportive team environment.
- Helps new employees through training and orientation, ensuring a smooth onboarding process.
- Keeps other employees informed about tasks and responsibilities, fostering open communication.
Attendance and Punctuality
- Understands and adheres to the posted work schedule, reporting to work on time and in uniform.
- Provides appropriate notice when unable to be at work, ensuring adequate coverage.
- Uses approved time-keeping systems, accurately tracking hours worked.
Cooperation with Management
- Demonstrates a positive and enthusiastic attitude with management, embracing feedback and guidance.
- Adjusts positively to requests for change from managers, adapting to new procedures and expectations.
- Alerts management to station needs, ensuring adequate resources and support.
- Anticipates problems and brings them to management's attention, promoting proactive issue resolution.
Initiative and Energy
- Takes action without being told, going above and beyond to meet customer needs.
- Demonstrates a sense of urgency on the job, prioritizing tasks and deadlines.
- Is effective working on multiple tasks simultaneously, managing time and resources efficiently.
- Suggests ideas for solving problems, improving procedures, and enhancing customer experience.
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