Medical Operations Supervisor

4 weeks ago


Jackson, Michigan, United States CSL Plasma Full time
Job Description

Job Title: Medical Operations Supervisor

Job Summary:

This position is responsible for overseeing the reception and donor registration processes. The Medical Operations Supervisor will supervise reception and medical staff, assist management with daily center operations, and ensure compliance with Standard Operating Procedures (SOPs).

Main Responsibilities
  • Supervise reception and medical staff to ensure proper handling of supplies and materials.
  • Assist management with daily center operations, including development of reception and medical staff, assessment and improvement of processes, and troubleshooting issues.
  • Ensure compliance with SOPs, company policies, and procedures.
  • Coordinate plans and deliver medical and reception staff training.
  • Repair or replace equipment in a timely manner and update equipment status and documentation.
  • Ensure adequate reception and medical staffing to provide sufficient support based on center size, structure, and donor flow.
  • Conduct investigations, participate in root cause analysis, and develop recommendations for process improvement.
  • Participate in performance appraisals and provide performance feedback.
  • Act as liaison for Center Medical Director and Divisional Medical Director.
  • Follow and ensure staff adheres to all SOPs, company policies, and procedures.
  • Comply with all local, state, and federal regulations and laws.
Requirements
  • Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program, or medical school required.
  • Supervisory experience and regulated environment strongly preferred.
Working Conditions
  • Shares information with internal contacts to reach a solution.
  • Ability to make decisions with moderate impact on the immediate work unit.
  • Must be able to see and speak with customers and observe equipment operation.
  • Occasionally perform tasks while standing and walking up to 100% of the time.
  • Examine and assess the skin and other abnormalities through sight, touch, and smell.
  • Reach, bend, kneel, and have a high level of manual dexterity.
  • Occasionally required to lift and carry up to 25 pounds.
  • Frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens.
  • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
  • Required to work overtime and extended hours to support center operational needs.

CSL Plasma is an Equal Opportunity Employer.

CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.



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