Senior Quality Assurance Specialist
5 days ago
The Senior Quality Assurance Specialist will be responsible for championing quality excellence in Electrolux Home Products, Inc. The ideal candidate will have a strong background in engineering and manufacturing quality.
Key Responsibilities:
- Collect and analyze consumer feedback from quality databases to identify areas for improvement
- Collaborate with sales and peace of mind organizations to collect and analyze market-specific problems and initiate appropriate improvement activities
- Analyze data-driven root cause analysis to resolve quality issues
- Promptly report early quality and safety warnings or potential quality disruption events
- Standardize quality taste reports to drive prioritization discussions with stakeholders
- Lead the return of defective components and appliances from relevant markets, organizing returns analysis and initiating improvement activities
- Deploy quality improvement tools in improvement actions with market peace of mind organization
- Support peace of mind organization in training and troubleshooting for service technicians
- Work with other departments to identify and deploy best practice solutions to embed in PL quality plan
- Foster a culture of continuous improvement to reduce warranty costs
Requirements:
- Bachelor's degree in engineering, economics, manufacturing, or business
- Minimum 3 years of relevant experience in manufacturing quality
- Knowledgeable of quality improvement tools and methods (8D/DMAIC/PDCA)
- A plus: knowledge of components and product functionality
- Experience partnering with and influencing global cross-functional teams
Location:
This position will be based at our new refrigerators manufacturing plant in Anderson, SC.
Ability and willingness to travel as necessary (up to 15% of the time).
Salary:$95,000 - $110,000 per year.
Benefits Highlights:
- Hybrid work model
- Medical, dental, vision, and life insurance
- Competitive holiday and vacation time off program
- Retirement savings plan (401(k)) with company contribution
- Discounted products and EAP upon hire and tuition reimbursement after 12 months of service
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