Guest Experience Coordinator

6 days ago


Elmont, New York, United States Oak View Group Full time
About Oak View Group
Oak View Group (OVG) is a global leader in venue development, management, and premium hospitality services for the live event industry. Our mission is to create unforgettable experiences for our guests, while driving innovation and growth in the markets we serve. As an Arena Ambassador, you will be part of a talented team that shares our passion for delivering exceptional service and creating lasting memories.

Job Description
The Arena Ambassador will play a critical role in ensuring a safe and enjoyable experience for all guests at UBS Arena. Responsibilities will include:
* Providing exceptional guest service, including responding to guest inquiries, resolving issues, and offering recommendations
* Assisting guests with directions, questions, and requests
* Managing crowd control measures and maintaining a safe environment
* Collaborating with other team members to ensure seamless event execution
* Participating in ongoing training and professional development to enhance your skills and knowledge

Skills and Qualifications
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing circumstances
* Physical ability to stand for long periods, walk, and lift up to 50 pounds
* High school diploma or equivalent required; bachelor's degree preferred

Benefits
* Competitive hourly rate: $18.75
* Opportunities for advancement and professional growth
* Comprehensive training program
* Collaborative and dynamic work environment

Estimated Salary Range: $40,000 - $60,000 per year

If you are passionate about providing exceptional guest service, working in a fast-paced environment, and growing with a company, we encourage you to apply.

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