General Manager, Performance

3 weeks ago


Dedham, Massachusetts, United States Williams-Sonoma Full time
Job Summary

We are seeking a highly skilled General Manager to lead our store operations and drive sales growth. As a key member of our team, you will be responsible for managing store performance, ensuring excellent customer service, and maintaining a positive store experience.

Key Responsibilities
  • Lead store operations to achieve sales, payroll, and controllable expense goals
  • Manage store inventory levels and maintain visual merchandising standards
  • Ensure exceptional customer service and a positive store experience
  • Assess performance and provide ongoing feedback to staff
  • Complete and deliver performance appraisals and development plans
  • Maintain presence through effective floor management and ensure staff coverage in all areas of the store
  • Work with District Managers and peers to develop best practices in store management
Requirements
  • 4+ years of management experience in specialty retail and/or multi-unit retail business environment
  • Proven ability to manage staff to exceed sales goals while meeting payroll goals
  • Ability to be mobile on the sales floor for extended periods of time
What We Offer
  • A generous discount on all Williams-Sonoma, Inc. brands
  • Paid vacations and holidays
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits
  • A wellness program that supports your physical, financial, and emotional health
  • Cross-brand and cross-functional career opportunities
  • Online learning opportunities through brand-specific resources and WSI University

Williams-Sonoma, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace culture that values diversity, equity, and inclusion.


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