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Collision Estimator
2 months ago
Snell Motor Companies is a family-owned and operated business serving the Dallas community since 1973. Our team is comprised of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa, and Snell Collision.
Job SummaryWe are seeking an experienced Collision Estimator to join our team. As an On-Site Collision Estimator, you will create an exceptional customer experience while driving customer loyalty. You will act as a liaison between the customer, the service department, and the collision center, working out of the dealerships service department to capture business for the collision center.
Key Responsibilities- Manage and complete full estimates and full cycle repair processes to ensure quality repairs are provided in a timely manner.
- Upsell service clients on any PDI/Reconditioning repairs.
- Learn and communicate detailed repair processes to clients, collision manager, and body technicians.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Assure that each vehicle is in a position that a complete and accurate damage appraisal is possible and that any needed disassembly is accomplished.
- Inspect the vehicle for damage to the structure, sheet metal, mechanical, electrical, glass, and interior components and necessary refinishing to bring the vehicle to pre-accident condition.
- Note any non-collision damage or maintenance issues that may need repair.
- Specify all needed repair operations, replacement parts, and labor operations and/or sublet operations to be performed.
- Review current estimating guide procedure pages to assure that all needed but not-included operations and parts or materials are specified.
- Prepare the computerized damage report.
- Communicate with the CSR, customer, and insurance adjuster as needed to obtain approval for the repair.
- Review damage appraisals with technicians as appropriate to clearly explain needed repairs, any customer pay items, and special instructions.
- Follow-up on any repairs requiring supplements to promptly obtain approvals.
- Audit insurance estimates for proactive supplements.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid holidays & paid time off
- Vision insurance
- Earn vacation hours after 90 days
- Aggressive Employee Referral Program
