Business Systems Analyst

4 weeks ago

Jersey City, New Jersey, United States Hays Recruitment Full time
Job Title: Business Systems Analyst - Contract

Hays Recruitment is seeking a highly skilled Business Systems Analyst to join our team on a contract basis. As a Business Systems Analyst, you will be responsible for implementing and supporting SAP solutions to meet business-related requirements.

Key Responsibilities:
  • Contribute to strategy sessions and help guide business management in their use of SAP S4/Hana.
  • Work with department leadership to create an open dialog to determine issues and derive enhancement priorities.
  • Continually scout for business process improvements and support the business in attaining the highest levels of productivity.
  • Prioritizing business requirements and communicating plans with stakeholders for review and approval.
  • Translate business requirements into business-based solutions and ensure an ultimately working solution in SAP S4/Hana or third-party applications.
  • Troubleshoot SAP S4/Hana business process in the SCM, MM, IM, eWM, QM, and MDG modules as well as interfaces, providing resolution and improvements as required.
  • Walk customers through problem-solving processes.
  • Follow up with customers to ensure issues have been resolved.
  • Train users.
  • Implement SAP S4/Hana system solutions utilizing the system development lifecycle and project management methodologies.
  • Utilize change management methodology and ensure the appropriate documentation is complete to implement system changes.
  • Partner with vendors and third-party support teams to resolve system issues, develop enhancements, and project tasks.
  • Troubleshooting functional and technical SAP S4/Hana issues.
  • Collaborating with Business Analysts, Project Leads, and IT teams to resolve issues and ensuring solutions are viable and consistent.
  • Develop and maintain test scripts.
  • Facilitate and execute end-user acceptance testing following support team processes.
  • Assist with development, implementation, and management of policies, processes, and standards within the technical environment.
  • Assist with creating training documentation.
  • Be responsive in a fast-paced adapting environment that requires maximum system performance, minimum downtime, and a high degree of customer satisfaction and confidence.
  • Other duties as assigned.
Requirements:
  • SAP analyst with some IT background.
  • Experience training internal and external end-users.
  • Writing test scripts as well as SOP and work instructions.
  • System implementation experience.
  • Cell therapy/Biotech exp. preferred.
Why Hays?

We are committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.

We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law.

We train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles.

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