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Retail Banking Supervisor

1 week ago

Sacramento, California, United States Golden 1 Full time

**Job Summary**

Greetings from Golden 1, a leading credit union serving members across California. We are seeking an experienced Associate Branch Manager II to join our team in Cosumnes Branch.

This role is ideal for a results-driven professional with a background in retail banking or finance. As an Associate Branch Manager II, you will be responsible for managing the day-to-day activities of Member Service Specialists, ensuring compliance with policies and procedures, and driving business growth.

Key Responsibilities:

  • Manage the performance of Member Service Specialists, including training, coaching, and evaluating their work.
  • Develop and implement strategies to improve business performance, productivity, and customer satisfaction.
  • Collaborate with the Branch Manager to achieve business objectives and drive growth.
  • Maintain accurate records, reports, and data to ensure compliance with regulatory requirements.
  • Provide exceptional customer service and support to members.

**Requirements**

To succeed in this role, you will need:

  • Minimum 3 years of progressively responsible supervisory experience in retail banking or finance.
  • High school diploma or equivalent; Associate's degree in Business Administration, Finance, or Human Resources preferred.
  • Strong leadership and communication skills.
  • Able to learn and adapt to new technologies and processes.

**Why Choose Us**

We offer a dynamic work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and experienced professional looking for a challenging role, please apply now.