Restaurant Team Lead

2 weeks ago


Knoxville, Tennessee, United States Chick-fil-A - Northshore Town Center Full time
Job Overview

At Chick-fil-A, we're committed to providing a rewarding career opportunity for individuals who share our passion for delivering exceptional customer service and developing their skills in a fast-paced environment.

As a Restaurant Team Lead, you'll play a crucial role in ensuring the success of our restaurant by leading a team of dedicated employees and providing guidance and support to help them achieve their goals.

Key Responsibilities
  • Lead and motivate a team of employees to achieve high levels of customer satisfaction and sales growth.
  • Develop and implement effective training programs to ensure employees have the skills and knowledge needed to excel in their roles.
  • Monitor and control inventory, labor costs, and other operational metrics to ensure the restaurant is running efficiently.
  • Provide exceptional customer service by responding promptly to guest needs and resolving any issues that may arise.
  • Collaborate with the management team to develop and implement strategies to drive sales growth and improve customer satisfaction.
Requirements

To be successful in this role, you'll need to have:

  • Previous experience in a leadership or supervisory role, preferably in the food service industry.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • A passion for delivering exceptional customer service and a commitment to providing a positive experience for every guest.
What We Offer

As a Restaurant Team Lead at Chick-fil-A, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We're committed to providing a supportive and inclusive work environment that allows you to thrive and reach your full potential.



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