Hamilton MT IT Helpdesk Technician

3 days ago


Hamilton, Montana, United States Heunets Inc Full time
Job Description

Heunets Inc is seeking a skilled and experienced Desktop Support Technician Level II to join our team in Hamilton, MT. The successful candidate will provide day-to-day local and remote desktop support, troubleshoot hardware, software, and application issues, and ensure operational consistency across all shifts within the IT Support Center.

The ideal candidate should have relevant 3-5 years of experience in Windows Desktop support and possess strong technical skills, including knowledge of Windows operating systems, Microsoft Office, and helpdesk ticketing systems. Key responsibilities include:

  • Using diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
  • Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.
  • Adaptable and flexible in a fast-changing industry and work environment.

The salary for this position is estimated to be between $55,000 and $75,000 per year, depending on experience.



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