Director of Dining Operations

1 month ago

Cashiers, North Carolina, United States Gecko Hospitality Full time
Job Title: Director of Dining Operations

Gecko Hospitality is seeking a highly skilled and experienced Director of Dining Operations to lead our front-of-house restaurant operations. As a key member of our management team, you will be responsible for ensuring a high level of execution for all daily front-of-house operations, including restaurant outlets, wine and beverage outlets, IRD outlets, and catering outlets.

Key Responsibilities:
  • Accountable to the Vice President of Food & Beverage for all conceptual operations and developments.
  • Accountable to the General Manager for all daily ops, staffing, and budgets.
  • Responsible for the growth and development of managers and assistant managers under your supervision.
  • Responsible for ensuring managers are fully aware of their ops and are scheduling and planning to meet those operational requirements.
  • Assisting in daily operations of dining rooms, bars, and beverage programs as needed.
  • Updating and maintaining staffing pars and ensuring staffing levels are met or exceeded.
  • Monitoring guest feedback and company feedback matrix with the purpose of meeting or exceeding standards and recommending change where needed.
  • Communicate all company-wide internal information to dining room team.
  • Work with group and event managers to ensure group and events needs are communicated and executed.
  • Maintaining China and Silver inventory and ordering.
  • Assess spaces and assign and monitor special cleaning projects as needed.
  • Collect information and remarks from guests with the purpose of suggesting operational or conceptual changes.
  • Ownership of corporate meeting functions when applicable.
  • Attend weekly staff meeting / Group Meetings / Development Meetings.
  • Appearance of the restaurant and satellite areas under your supervision.

Requirements:

  • 2-year Culinary or Hospitality Degree.
  • 4-5 years' work experience in similar quality Food and Beverage management.
  • Knowledge of wine and spirits.
  • Computer experience in Microsoft Office including Word, Excel, Outlook, PowerPoint, and property management systems.

Language Skills:

  • Must have excellent verbal and written communication skills.
  • Must be able to effectively communicate with guests, team members, and managers.
  • Must have the ability to maintain professional communication and be a role model to other staff members.

Mathematical Skills:

  • Knowledge and understanding of property management cashiering procedures.
  • Must be able to understand basic math and comprehend budgeting issues.

Reasoning Ability:

  • Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals.

Physical Demands:

  • Must be able to lift up to 50 lbs.
  • Must be able to be on feet for a long period of time.
  • Must be able to safely operate a company vehicle or golf cart.

Work Environment:

  • In the kitchens, Dining Rooms, and grounds of the property.

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