Nurse Care Manager

7 days ago


San Francisco, California, United States HealthRIGHT 360 Full time

Job Summary

HealthRIGHT 360 is seeking a compassionate and skilled Registered Nurse to join our team as a Nurse Care Manager. In this role, you will provide high-quality, client-centered care to our patients, working in a team-based model with providers and other medical staff to assess clients, provide individualized care plans, and ensure follow-up.

Key Responsibilities

  • Provide patient care, understanding orders, health education, and advanced patient care support.
  • Ensure primary care team support of patient encounters, medical case management, and quality improvement.
  • Provide complex care management for patients with multiple chronic medical illnesses and behavioral health concerns.
  • Support patient care team to ensure efficient clinic flow.
  • Coordinate care with other care teams and specialists.

Leadership Responsibilities

  • Responsible for leadership within the quality improvement infrastructure of the medical program.
  • Participate in matters related to performance and quality improvement, planning, protocols, and goal setting.
  • Comfortable in changing systems, champions change, and leads change processes.

Performance and Quality Improvement Responsibilities

  • Assist in goal setting and performance improvement planning across the organization.
  • Write, review, and make recommendations for policies and procedures for nursing or organizational processes.
  • Active participant in Quality Improvement activities and may act as change champion or lead.

Training Responsibilities

  • Participate in training medical assistants, nursing students, and nursing volunteers to improve the skills of back office staff.
  • Orient new nurse volunteers, clinical, and support staff to appropriate policies, procedures, and protocols of the medical clinic.
  • Support staff training in quality improvement functions related to their specific position.

Program Development and Project Management Responsibilities

  • Develop program areas that support nursing care, the patient care team, and patient continuity of care.
  • Participate in grant/funding program development activities as appropriate.

Nursing Responsibilities

  • Manage 'same day' patients with primary care team.
  • Provide advice to primary care team walk-in patients and patients calling into clinic.
  • Provide nursing support to the patient care team and managing clinic flow.
  • Provide appropriate patient care visits and manages patient panel under standing orders.
  • Manage prescription refills and medication modification for patients under standing orders.
  • Provide complex care management for patients with multiple chronic medical illnesses and behavioral health concerns for patient panel.

Requirements

  • ASN, BSN, MSN or equivalent degree.
  • Graduate of an accredited School of Nursing, Active California RN license.
  • BLS Certification (must obtain upon hire).
  • Background Clearance Required: Must not be on active parole or probation.

Preferred Qualifications

  • Culturally competent and able to work with a diverse population.
  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications.
  • Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
  • Preferred: Experience with electronic medical records. Comfort working on teams and with safety net populations. Experience in managing volunteers. Spanish as additional language preferred.

Benefits

  • HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more.
  • Employees qualify for public loan forgiveness programs.
  • Training and professional development opportunities.
  • Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.

How to Apply

Please submit your application, including your resume and cover letter, to [insert contact information].



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