Sales Associate, Holiday Seasonal, Columbus Circle

3 weeks ago

New York, New York, United States Williams-Sonoma Inc Full time
About the Role

As a Sales Associate, you will provide customers with a unique shopping experience by offering excellent customer service. Your primary responsibilities will include utilizing effective selling techniques and providing in-depth product knowledge in a fast-paced, specialty retail environment.

Key Responsibilities
  • Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
  • Achieve established sales and contest goals
  • Maintain knowledge of current sales and promotions
  • Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Efficiently and accurately perform register transactions, such as sales, returns, and exchanges
  • Assist in the implementation and maintenance of visual merchandise presentation, signage, and lighting
  • Uphold store maintenance and cleanliness standards, including straightening, cleaning, and helping maintain the stockroom as needed
  • Process, ticket, and restock merchandise as needed
  • Perform other duties as assigned by management
Requirements
  • High school diploma or equivalent preferred
  • 1-2 years of customer service experience and retail sales experience (specialty retail preferred, but not required)
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time, operate the POS system, and lift and mobilize medium to large items (up to 75 pounds) while utilizing appropriate equipment and safety techniques
Benefits

This role offers a competitive compensation package, including pay and benefits. Pay is based on several factors, including education, work experience, certifications, geographic location, and more. The anticipated pay range for this role is $18.00-$19.00 per hour. Additionally, this position may be eligible for a generous discount on all Williams-Sonoma, Inc. brands, a 401(k) plan, a wellness program, paid vacations and holidays, health benefits, dental and vision insurance, and more.

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