Personal Injury Intake Coordinator
7 days ago
Job Title: Personal Injury Intake Coordinator
Location: Century City, CA
Salary: $25 - $30/hr (Estimated based on location and industry standards)
About the Role:
We are seeking a highly organized and detail-oriented individual to join our team as a Personal Injury Intake Coordinator. In this role, you will be responsible for managing all facets of the intake process from initial inquiry to client retention.
Responsibilities:
- Engage with prospective clients via phone calls, providing exceptional customer service
- Perform unbiased screening to gather facts and assess potential cases
- Schedule appointments and coordinate execution of retainer packages
- Obtain evidence from clients in a timely manner, including paystubs, communications, and other relevant documents
- Utilize case management software to streamline the intake process
Requirements and Preferences:
- 1 year experience in intake specialist roles within a law firm
- Knowledge of personal injury law
- Bilingual proficiency in English and Spanish
- Excellent communication skills, positive attitude, and self-motivation
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