Personal Injury Intake Coordinator

7 days ago


Los Angeles, California, United States JBA International Full time

Job Title: Personal Injury Intake Coordinator

Location: Century City, CA

Salary: $25 - $30/hr (Estimated based on location and industry standards)

About the Role:

We are seeking a highly organized and detail-oriented individual to join our team as a Personal Injury Intake Coordinator. In this role, you will be responsible for managing all facets of the intake process from initial inquiry to client retention.

Responsibilities:

  • Engage with prospective clients via phone calls, providing exceptional customer service
  • Perform unbiased screening to gather facts and assess potential cases
  • Schedule appointments and coordinate execution of retainer packages
  • Obtain evidence from clients in a timely manner, including paystubs, communications, and other relevant documents
  • Utilize case management software to streamline the intake process

Requirements and Preferences:

  • 1 year experience in intake specialist roles within a law firm
  • Knowledge of personal injury law
  • Bilingual proficiency in English and Spanish
  • Excellent communication skills, positive attitude, and self-motivation


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