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Sales Associate

2 months ago

Houston, Texas, United States Summit Strive Consulting Full time
Job Summary

As a Sales Associate at Summit Strive Consulting, you will play a crucial role in supporting our fundraising efforts by assisting customers with their inquiries, processing orders, and ensuring a seamless shopping experience that inspires support for our cause.

Key Responsibilities:
  • Customer Service: Greet customers and assist them in finding merchandise that aligns with their interests and supports our charitable initiatives
  • Product Knowledge: Provide product information, answer questions, and offer recommendations to customers to help drive sales and increase awareness of our cause
  • Order Processing: Process merchandise orders accurately and efficiently, including accepting payments, packaging items, and arranging for shipping or pickup
  • Customer Support: Handle customer inquiries and resolve issues promptly and professionally, ensuring customer satisfaction and maintaining a positive brand image
  • Inventory Management: Assist in maintaining an organized and visually appealing merchandise display area, restocking inventory, and monitoring merchandise levels
  • Marketing Collaboration: Collaborate with the marketing team to promote merchandise sales through various channels
  • Stay Informed: Keep abreast of current fundraising campaigns, events, and initiatives to effectively communicate with customers and drive engagement
Requirements:
  • Interpersonal Skills: Strong interpersonal and communication skills, with a friendly and approachable demeanor
  • Problem-Solving: Excellent problem-solving abilities and a proactive attitude towards addressing customer needs and concerns
  • Adaptability: Ability to work effectively in a fast-paced environment, multitask, and prioritize tasks to meet customer and client needs
  • Passion for Giving: Passion for making a difference and supporting charitable causes
  • Travel Requirements: Be willing to travel, as this is an on-site position